Cancel and Return

Cancellation & Return Policy

Please read our cancellation and return policy carefully before placing an order.

Orders may be cancelled within 12 hours of purchase if the order has not yet been processed or shipped.

Once an order has been shipped, cancellations are no longer possible.

To request a cancellation, please contact us as soon as possible at:
info@japanbeautyselect.com

We accept returns only for items that are:

Return requests must be submitted within 7 days of receiving your order.

To request a return, please email us with your order number and clear photos of the item.

For hygiene and safety reasons, we cannot accept returns for:

Once your return is approved and inspected, refunds will be issued to the original payment method.

Please allow several business days for the refund to appear depending on your payment provider.

Customers are responsible for return shipping costs unless the item received was defective or incorrect.